We offer a wide range of luxury jewelry including rings, necklaces, bracelets, watches, pendants, and custom pieces. Our specialty is custom iced-out jewelry with VVS diamonds.

Yes! We're renowned for our world-class custom jewelry designs. Our master jewelers can create any piece you envision, from fully iced-out pendants to one-of-a-kind engagement rings. Schedule a consultation to discuss your vision.

Non-custom items may be returned within 30 days of delivery in their original condition with all documentation. Custom pieces and engraved items are final sale. A restocking fee may apply to certain returns.

Yes, we offer flexible financing options for qualifying purchases. Payment plans are available for high-value items and custom orders. Please contact us for more information.

Store your jewelry in a soft cloth pouch or lined jewelry box. Avoid exposure to harsh chemicals, perfumes, and lotions. Have your pieces professionally cleaned every 6-12 months. We offer complimentary cleaning for all purchases.

All diamonds over 0.50 carats come with GIA or IGI certification. We use only conflict-free, ethically sourced diamonds and gemstones.

Yes, we provide professional appraisals for insurance purposes. Appraisals are complimentary for items purchased from Carats & Co.

Most rings can be resized within 2-3 sizes. Some intricate designs may have limitations. Ring resizing is complimentary within the first year of purchase.

Yes, we ship worldwide via insured courier services. International shipping times and duties vary by destination. All orders are shipped fully insured.

Custom pieces typically take 4-8 weeks depending on complexity. Rush orders may be accommodated for an additional fee. We'll provide a detailed timeline during your consultation.