Privacy Policy

Last updated: January 2024

Information We Collect

At Carats & Co, we are committed to protecting your privacy. We collect information you provide directly to us, such as when you create an account, make a purchase, request a custom design consultation, subscribe to our newsletter, or contact us for support. This information may include your name, email address, phone number, shipping address, billing information, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and custom design requests
  • Communicate with you about products, services, and promotions
  • Provide customer support and respond to your inquiries
  • Personalize your shopping experience
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. This includes payment processors, shipping carriers, and marketing service providers.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly. California residents have additional rights under the California Consumer Privacy Act (CCPA).

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Carats & Co
9200 Bolsa Ave., #227
Westminster, CA 92683
Phone: (213) 675-6066
Email: concierge@caratsandco.com